Cancellation Charges (for individual bookings)

• Any cancellation within 48 -72 hours before the check-in date will not attract any retention.
• Cancellation within 24 hours before the check-in will attract one night retention.
• There will be no refund-credit note can be extended for the paid amount less retention charges (valid for cancellation within 24 hours only) till 31st March 2021.
• There will be full refund in case cancellation takes place 96 hours prior to the arrival date.
• The mentioned credit amount can be adjusted against future booking as per the applicable tariff for the new amended date.

For Groups / for Special Celebration Dates (24th, 25th, 30th & 31st of December & Long weekends)

• 25% if cancelled forty five days in advance.
• 50% if cancelled thirty days in advance.
• 50% if few of the total booked rooms are cancelled.
• 100% if cancelled fifteen days in advance or later.
• Credit/Debit card cancellations will be charged 5% extra.

Confirmation/cancellation policy for weddings and large celebrations

• 25% of the total billing has to be made at the time of the confirmation of the booking.
• 25% of the total billing has to be made 90 days prior to event.
• 25% of the total billing has to be made 60 days prior to event.
• 25% of the total billing has to be made 30 days prior to event.
• If not complied to the above, the booking can be cancelled.
• Full clearance of bill at the check-out.
• In case of any cancellation:
  • Total advance paid will be retained if cancelled anytime between 3 months and 1 month prior to the date.
  • 100% retention to be charged if cancelled 1 month prior to the date of event.

In case of any cancellation the GST of 18% on the advance will have to be retained as it is to be paid by us to the authorities by the 5th of the next month.