Privacy Policy
At Shivjot Farms & Resort, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit an enquiry, fill out a lead form, or interact with us through advertisements or other digital platforms.
By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of personal information when you interact with our website, advertisements, or services:
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- Full name
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- Contact number
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- Email address
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- City or location
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- Details related to your enquiry, booking request, or event requirement
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- Any other information you voluntarily provide through forms, WhatsApp, calls, or messages
When you submit information through Meta Ads (Facebook or Instagram lead forms), the data provided is shared with us according to Meta’s data-sharing policies.
How We Use Your Information
The information collected is used strictly for legitimate business purposes, including:
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- Responding to enquiries and booking requests
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- Contacting you regarding room reservations, events, weddings, or packages
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- Providing details about offers, promotions, or services (only if relevant)
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- Improving our services, website experience, and customer support
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- Internal record keeping and service-related communication
We do not sell, rent, or trade your personal information to third parties.
Use of Information for Advertising & Marketing
By submitting your details through our website or Meta lead forms, you consent to being contacted via:
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- Phone calls
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- WhatsApp messages
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- Emails
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- SMS
These communications are limited to service-related updates, offers, or information about Shivjot Farms & Resort. You may opt out of promotional communication at any time by informing us directly.
Data Protection & Security
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Access to personal data is restricted to authorized personnel only and used strictly for business purposes.
While we strive to protect your data, no online transmission is 100% secure. Therefore, we cannot guarantee absolute security, but we follow industry-standard practices to safeguard your information.
Cookies & Website Tracking
Our website may use cookies or similar tracking technologies to:
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- Improve website performance
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- Understand visitor behavior
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- Enhance user experience
Cookies do not collect personally identifiable information unless you voluntarily provide it through forms.
You may disable cookies through your browser settings if you prefer.
Third-Party Services
We may use trusted third-party tools and platforms such as:
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- Website analytics tools
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- Advertising platforms (e.g., Meta/Facebook & Instagram Ads)
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- Payment gateways (if applicable)
These third parties have their own privacy policies, and we encourage you to review them separately. Shivjot Farms & Resort is not responsible for the privacy practices of external websites or platforms.
Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws and regulations.
Your Rights
You have the right to:
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- Request access to the personal information we hold about you
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- Request correction or update of your information
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- Request deletion of your personal data (subject to legal or operational requirements)
To exercise these rights, you may contact us using the details provided below.
Children’s Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.
Updates to This Privacy Policy
Shivjot Farms & Resort reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
We encourage you to review this page periodically to stay informed.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us.